The SCIEX clinical diagnostic portfolio is For In Vitro Diagnostic Use. Rx Only. Product(s) not available in all countries. For information on availability, please contact your local sales representative or refer to https://sciex.com/diagnostics. All other products are For Research Use Only. Not for use in Diagnostic Procedures.
Trademarks and/or registered trademarks mentioned herein are the property of AB Sciex Pte. Ltd. or their respective owners in the United States and/or certain other countries.
© 2020 DH Tech. Dev. Pte. Ltd.
StatusScope Remote Monitoring

StatusScope® Remote Monitoring & Diagnostics

Knowing the current status of your sample runs is critical for your operations and productivity no matter where you are. StatusScope* is a real-time instrument monitoring service designed for those who need visibility and control of lab instruments remotely, enabling maximized system uptime and improved productivity—anytime, anywhere.

  • Real-time remote monitoring of your Sciex mass spectrometer and Eksigent LC system via the internet
  • Alarm triggers and notification processes that alert our TAC team to possible downtime situations
  • Tools to diagnose instrument performance issues remotely for fast problem resolution
  • Track assets, run customized reports, control the instrument sample queue from your desktop or smart phone via our Mobile Monitor service
  • Directed user interface to get the information you need quickly

Status: Available Item status information

*StatusScope is currently available for instruments under warranty or covered by an Assurance or Complete Plan.

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StatusScope® Remote Monitoring Service

Welcome to Your Connected Lab

You can now control your lab operations like never before. StatusScope® Remote Monitoring service from SCIEX is a real-time instrument monitoring service designed to give you end-to-end visibility on the critical parameters of your instruments and assays. You can now be confident that your lab is running smoothly, wherever you are.

Make the Most of Your Time in—and out—of the Lab

See it. Track it. Respond.

Make More Informed Decisions

Instrument And Device Compatibility

Mass Spectrometers

  • QTRAP® 4500, 6500, 6500+ Systems
  • 3200, 4000 QTRAP® Systems
  • SCIEX Triple Quad™ 4500, 5500, 5500+ - QTRAP Ready, 6500, 6500+ Systems
  • TripleTOF® 4600, 5600, 5600+, 6600, 6600+ Systems
  • SCIEX X500 Series QTOF Systems
  • API 2000™, API 3000™, API 3200™, API 4000™, API 5000™ Systems
  • TOF/TOF™ 4800 Plus* and 5800* Systems
  • QSTAR® XL* and Elite* Systems

Liquid Chromatography

  • ExionLC™ 100, AC and AD Systems
  • NanoLC™ 400 System
  • Shimadzu SIL-20AXR, SIL-20ACXR, SIL-30AC and SIL-30ACMP Systems
  • CTC PAL System

Other Devices

  • SelexION® Differential Mobility Spectrometry device

*Limited support for these modelsFor best results, Windows 7, Analyst® Software 1.6.3 or Analyst® TF Software 1.71 are preferred.

Resources

RUO-MKT-18-5013-B

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Productive

You can't afford to have your assay runs interrupted when an instrument goes down.

 

 

 

 

 

Download Lab Manager Brief

Proactive

StatusScope Remote Monitoring enables instant email alerts of problems. Get real-time status on any of your SCIEX instruments across the globe, and easily report on utilization, sample throughput, and other parameters from any connected device.

 

Download User Brochure

Secure

One-way communication over a standard HTTPS port makes StatusScope easy to implement and secure. SCIEX is partnered with technology solution expert PTC which uses the ISO 27001 compliant, Axeda Machine Cloud service to keep communication private and your proprietary data safe.

Download IT Brief
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More Uptime Means Better Productivity

Start with the Asset Tree to see all the SCIEX instruments in your lab, site or across the globe in one view. Automated alarms will tell you immediately if your instrument is down, and our response teams will schedule a service call or perform a remote fix right away.

StatusScope Asset Page

Your Instrument’s Health Homepage

The Asset Dashboard is your at-a-glance overview of your instrument’s status. See what’s running, key instrument parameters, and who to contact if you need help.

StatusScope Asset Dashboard

Spend Your Weekend at Home, Not in the Lab

StatusScope Remote Monitoring is mobile-enabled, so you can check your sample queue and instrument status from anywhere.

StatusScope Parameters
See It in Action >

Asset Management, to the Max

When it’s time for strategic or capital investment decisions, you’ll have access to a variety of useful reports, including:

  • Instrument Utilization
  • Sample Processing Summary
  • Instrument Alarms
  • Instrument Inventory
  • Instrument Service History
StatusScope Sample Report
Download Executive Brief >

Secure and Unidirectional Connections

  • The StatusScope Remote Monitoring client initiates all communication from inside your firewall
  • All communication is outbound-only through port 443, with end-to-end encryption
  • All SSL communication supports only strong encryption standards (TLS 1.2 only) with no downgrade negotiation
StatusScope Security Diagram
Download IT Brief >
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Learning Center

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One of the most striking things about StatusScope Remote Monitoring is that the entire global process quality lab team can monitor the status of the analysis real-time and be able to make better decisions when it comes to acquiring and managing new machine investment.
- R&D Lab, Spain

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Watch Video

StatusScope Remote Monitoring Service Overview

Be more confident your LC-MS is running at peak performance - from anywhere.

Video Length 2:18

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The SCIEX clinical diagnostic portfolio is For In Vitro Diagnostic Use. Rx Only. Product(s) not available in all countries. For information on availability, please contact your local sales representative or refer to https://sciex.com/diagnostics. All other products are For Research Use Only. Not for use in Diagnostic Procedures.
Trademarks and/or registered trademarks mentioned herein are the property of AB Sciex Pte. Ltd. or their respective owners in the United States and/or certain other countries.
© 2020 DH Tech. Dev. Pte. Ltd.