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Unable-to-Add-Plates-or-Samples-to-a-Batch_en_US
Unable to add plates or samples to a batch in SCIEX OS software
In SCIEX OS software, users may be unable to add plates or samples to a batch even though the autosampler is properly configured. This behavior can occur when required autosampler-related columns are not visible in the Batch view.

Issue Description

When editing or creating a batch, users may find that they cannot add plates or assign samples correctly. In many cases, the issue is related to missing autosampler description fields in the Batch display.

Columns such as:

  • Rack Type

  • Plate Type

  • Rack Position

  • Plate Position

  • Vial Position

may not be visible in the current Batch view configuration. If these columns are hidden, the batch editor may not allow proper assignment of plates or samples.

Resolution

  1. Open the Batch editor in SCIEX OS software.

  2. Click View in the Batch window.

  3. In the Configure the samples for display and printing dialog, ensure that all autosampler-related columns are enabled, particularly:

  • Rack Type

  • Plate Type

  • Rack Position

  • Plate Position

  • Vial Position

  1. Click Apply.

Once these columns are visible, plates and samples can be added and assigned normally in the batch table.

Online
Updated
en_US
2026-08-28
false
Issue_and_Resolution
Category - LCMS; Sub category - Troubleshooting