Designed to get you up and running when you need it, the SCIEX Repair Plan provides laboratories with optimal instrument performance and ensures availability of your critical systems. Available for both your mass spectrometer and HPLC system, the SCIEX Repair Plan is ideal for laboratories that depend on their instruments and need maximum workflow uptime but need to balance their repair and maintenance budgets.
With Sciex Repair plan, you can be assured that our engineers will enhance and maximize your system's performance. With more than 300 experienced and certified LC/MS engineers in the field, your Sciex system workflow will receive the highest quality service available.
Benefits of Sciex Repair for your laboratory
Maximizes your workflows and instrument productivity
Increases your laboratory efficiency by minimizing lost data, samples and reagents
Ensures your instrument is performing according to SCIEX specification
No hidden costs or additional charges for all spare parts to help manage your budget effectively
Flexibility to manage repair costs more effectively
Our certified Field Service Engineers work with you to get the most out of your system
Additional available options
SCIEX Service Plans for Agilent, Shimadzu, Eksigent and CTC/Leap HPLC brands
Additional planned maintenance visits as required
Qualification services available for your instrument, software, and HPLC system
Access to StatusScope® remote monitoring service on compatible models
On-site application consulting and method development to enhance your workflow
Guaranteed 1 or 2 business day response time
All of our service professionals follow a four-step training program and are certified (and re-certified every two years) on Sciex products, as well as on all major HPLC systems.
* Typical for most areas. Contact your local service representatives for guaranteed response times in your location. Response times may differ by country.