Protect Your New LC-MS System Now
The Protect Plus Plan is the seamless way to continue comprehensive maintenance and repair coverage when your instrument’s warranty expires.
Maximize productivity in your lab and generate better data with the most up-to-date software and advanced support, with the Protect Plus plan. This plan is only available at the time of your instrument purchase.
Optimized Results
Run your workflows more smoothly with full software upgrades and workflow assistance
Budget Adherence
Balance your total cost of instrument ownership with a fixed annual fee
Maximum Uptime
Minimize interruptions with next-day delivery of parts and fast response times
Remote Monitoring
Be confident that your lab is running smoothly, wherever you are with StatusScope® Remote Monitoring Service
Top Performance
Increase confidence with unlimited access to SCIEX-approved parts
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What’s Covered in the Protect Plus* Plan
- Two business days on-site response time for remedial repairs
- Full parts, labor, and travel required for remedial repairs
- One Planned Maintenance (PM) visit including PM kits and software health check per contract year
- Hardware, software, and application telephone support during normal business hours
- StatusScope Remote Monitoring service on compatible models
- Full access to SCIEX Now™ online and premium online training courses
- Upgrades to latest software versions for all entitled SCIEX software
- 30% discount on additional software licenses
- 25% discount for software validation services
Purchase Additional Protect Plus Options for Even Better Coverage
- Next business day on-site response
- Qualification services available for your instrument, software, and HPLC system
- On-site application consulting, training, and method development (for research use only)
- Guaranteed two business day onsite response time
- Parts, labor and travel for remedial repair
- One Planned Maintenance visit per contract year
- Hardware telephone support
- Access to StatusScope® Remote Monitoring Service on compatible models
| Key Feature | |
|---|---|
LC Protect Plan* |
For your SCIEX LC system. |
Protect Plus Plan* |
For your mass spec and software(see reverse side). |
PD Protect Plan* |
For your peripheral devices, such as gas generators, uninterruptable power supplies, and others. |
Other service and support plans are available, as well as fixed-price, pay-as-you-go services for preventative maintenance, repair and workflow support. Please contact your SCIEX Service Representative for details.
StatusScope Remote Monitoring
Be confident that your lab is running smoothly, wherever you are.
Laboratory Optimization
With our help, employ Lean Processing strategies to unlock the productive potential in your lab.
SCIEX University™ Success Programs
Build customized LC-MS and CE training programs most suited to your lab and users.
*Available only at time of instrument purchase from SCIEX.
† Location restrictions apply. Contact your local service and support representative for details.
‡ See sciex.com/statusscope for list of compatible instruments.
§ Plan covers all software shipped with the instrument: one Analyst® Acquisition license, one Analyst Processing License and one MultiQuantTM license for Analyst based systems OR one OS license for SCIEX OS based systems OR one Analyst TF Acquisition license, one Analyst TF Processing License, two PeakView® licenses, one MultiQuant License, one MasterViewTM License, one LibraryViewTM License and MS/MSALL with SWATH® Acquisition MicroApp for SCIEX QTOF instrumentslicenses, one MultiQuant License, one MasterViewTM License, one LibraryViewTM License and MS/MSALL with SWATH® Acquisition MicroApp for SCIEX QTOF instruments