Knowledge Articles should contain hashtags and recommndations for similar articels

We have a growing number of knowledge base articels (KBA). 

It would be great, if they would contain hashtags/keywords and if customer would see a list of related KBAs. It would also simplify the search for relevant KBAs and enable "KBA surfing" (comparable to recommended vidoes in e.g. Youtube) 

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    0 Comments Feb 27, 2023 73 Views Feature: Knowledge Base Articles