Protect your new LC-MS system now
The Protect Plus plan is the seamless way to continue comprehensive maintenance and repair coverage when your instrument’s warranty expires.
Maximize productivity in your lab and generate better data with the most up-to-date software and advanced support, with the Protect Plus plan. This plan is only available at the time of your instrument purchase.
What’s covered in the Protect Plus* plan
- Two business days on-site response time for remedial repairs
- Full parts, labor, and travel required for remedial repairs
- One planned maintenance (PM) visit including PM kits and software health check per contract year
- Hardware, software, and application telephone support during normal business hours
- StatusScope remote monitoring service on compatible models
- Full access to SCIEX Now online and premium online training courses
- Upgrades to latest software versions for all entitled SCIEX software
- 30% discount on additional software licenses
- 25% discount for software validation services
Purchase additional Protect Plus options for even better coverage
- Next business day on-site response
- Qualification services available for your instrument, software, and HPLC system
- On-site application consulting, training, and method development (for research use only)
Download the Protect Plus flyer >
Other service and support plans are available, as well as fixed-price, pay-as-you-go services for preventative maintenance, repair and workflow support. Please contact your SCIEX service representative for details.