SCIEX on-site application and training support allows you to benefit from the knowledge and experience of an extensive network of industry leading application scientists. These specialists can help optimize your applications (for Research Use Only devices), troubleshoot your workflows, and save you months of method development effort.
With a network of 150 PhD application scientists worldwide, we're dedicated to helping you enhance your application workflows and optimize method development at every step. Whether you're a novice or expert, we support your technical needs to help you get the very most out of your SCIEX systems.
Customer Testimonials following SCIEX Application Support Visits
"Mike was extremely helpful. He was very knowledgeable about the subject matter. He even came back for half a day on day 4 to make sure we had a usable method. I would recommend Mike to any toxicology laboratory looking to set up multi-drug panels" - Toxicology Customer
"Casey was extremely helpful and even stayed past our close time to help us troubleshoot an issue we were facing. These are the types of people that really make SCIEX an amazing company to do business with" - Clinical Diagnostics Customer
"I really appreciate that April and SCIEX were able to work with is an only train in the areas applicable to our lab. Additionally, I appreciate that we trained using client samples, which allowed us to keep making progress on ongoing projects" - Environmental Testing Customer
"Holly was excellent, she exceeded my expectation: Knowledge, professional, helpful and very patient." - Clinical Toxicology Customer