Expertise to Simplify the Process from Start to Finish
Whatever your application, our compliance services team has vast expertise and a complete service portfolio that spans your business processes. Receive just the level of support you need – from complete project management to assistance in guiding your in-house team.
Productivity
Integrating instruments and information systems allows your lab to run more smoothly and efficiently. Your personnel will spend less time moving files and more time on their work.
Value
Reduce your startup costs and decrease the time for returns on your technology investment. Improving laboratory efficiency and productivity, we can help lower your ongoing operating costs.
Experience
Get advice from those most familiar with SCIEX instruments, software, and systems and have in-depth knowledge of global regulatory compliance standards, including FDA 21 CFR Part 11, GLP, and GMP guidelines.
Best Practices
We constantly update our body of industry-best practices and keep abreast of changes in regulations.
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CONTACT SUPPORT
IT/Database Consulting
Your lab is a unique combination of hardware, software, methodologies, and workflows. Sometimes standard installations aren't sufficient to capture the complexity of your situation, and an in-depth systems review is required to make efficiency and productivity improvements.
Services include:
- Networking configuration and troubleshooting
- Database administration
- Custom configurations, reports, and alert notifications
Workflow Validation
Installation Qualification/Operational Qualification (IQ/OQ) support is always available but, for those in regulated environments, you also need assistance validating instrument systems and platforms. To meet this need, our professional services teams offer end-to-end analytical and process system validation for your specific workflow.
To streamline the workflow validation process, you receive validation plans and unit tests tailored to your system implementation, corporate IT environment, network configuration, and workflows, enabling your systems to be up and running sooner.
In addition to industry expertise and technical knowledge, you receive the highest level of quality in project management. Following best practices set by the Project Management Institute you can be confident your project will be on-time, within budget and prescribed quality standards.
Instrument Interfacing
Making the instruments and software in your laboratory work together efficiently can be a challenge. The SCIEX Professional Services team provides instrument interfacing experts with wide-ranging experience to create seamless communications between your instruments and information systems. This service includes third-party instruments and software as well.
Development of custom software interfaces between:
- SCIEX instrument software
- Laboratory information management systems (LIMS, commercially and in-house developed)
- Analysis applications
- Proprietary data warehouses
- SCIEX instrument software and third-party robotics/sample handling instruments
Custom Scripting and Interfaces
We provide development services for creating custom interfaces, reports, and automated script functionality for your LC-MS systems, Analyst® Software, and various laboratory information management (LIMS) and chromatography data systems.