Our instrument service plans provide complete, cost-effective coverage for your SCIEX instruments. However, we also offer flexible options for on-site instrument repair that can be purchased on a time-and-materials basis.
How SCIEX Time and Materials works:
You pay for repair costs as needed
You pay for engineer labor and travel at an hourly rate
You pay for replacement parts as needed
Our certified service professionals make service recommendations to SCIEX specifications to ensure your system's productivity
SCIEX Time and Materials, a flexible service plan option for on-site instrument repair, can be purchased on a time-and-materials basis. Additional planned-maintenance options can be added to keep your SCIEX instruments in peak condition.
Benefits of SCIEX Time and Materials for your laboratory
Assurance that your instrument is repaired to manufacturer specifications
Flexibility to manage your costs and utilize self-diagnosis/maintenance with SCIEX support
Flexibility to manage OEM replacement parts costs more effectively
System effectiveness is maximized through applications consulting with our certified field service engineers
Additional available options with SCIEX Time and Materials
Fixed-price planned maintenance
Original equipment manufacturing (OEM) sourced parts
Qualification services (IQOQ, IPV, software validation) available for your LC/MS instruments and software
We strive to keep your systems and lab running at maximum efficiency by giving you maximum uptime.