License Not Supported Error Appears after Installing MultiQuant™ Software


Date: 12/11/2017
Categories: MultiQuant Software

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For research use only. Not for use in diagnostic procedures​
Issue Description 

This error occurs when the Audit Trail/Security Features box was checked during installation of the MultiQuant™ software, but the license used to activate the software does not have the Audit Trail feature.

Resolution

Unfortunately, the only fix is to de-install and then re-install the software, ensuring that during the install wizard the Audit Trail/Security features checkbox is not checked. Once the re-install is completed, the same license file can be used to activate the software.