The error message "The column name 'ion type' conflicts with an existing column" appears when running MultiQuant™ software reports. This occurs when the report uses a query, but gets interrupted midway through the processing, leaving several additional columns in the MultiQuant results table.
Every time Sciex OS software is launched, the license activation screen continues to appear with all fields blank, even though previous launches of the software indicate that the software license was installed successfully. Reinstalling the software as an administrator using a local admin user will resolve this issue.
Windows updates should not install automatically on your acquisition workstation, but once you receive notification that there are new updates, these can be installed when Analyst® software is not acquiring data.
If a software license needs to be installed on a computer that is not connected to the internet, look up the computer IDs for that computer, copy them, and then activate the license on an internet-connected workstation.