Analyst® 1.7 Software Launch Error: No Such Feature Exists


Date: 05/16/2018
Categories: Analyst Software

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For research use only. Not for use in diagnostic procedures.


Issue Description

Analyst® 1.7 software was installed on a Win 7, 32-bit operating system. Previously, MasterView 1.1 was installed. (LV framework 1.0.1 has been installed on the same computer0  The following error is received when launching Analyst 1.7 before the license file install.
"License error: No such feature exists.
Feature: ANALYST.LAUNCH....
Flexnet llicensing error -5,357."
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Resolution

 Install the license file "Analyst1.7.lic" in C:\ProgramData\AB SCIEX\Analyst\License folder resolve the issue.