Date: | 09/27/2024 |
Categories: | SCIEX OS , LibraryView Software |
For research use only. Not for use in diagnostic procedures.
Issue Description
A license notification screen appears when launching LibraryView due to a language setting mismatch between SCIEX OS and LibraryView™ software. Adjusting the regional language settings for both software packages will eliminate these license popup screens, like the one pictured below.
SCIEX OS software version 3.0 and higher supports the following languages: French, German, Italian, Japanese, Korean, Portuguese, Spanish, and Simplified Chinese. These languages can be selected for use in both SCIEX OS and LibraryView™ software, but the software packages must be set to the same regional languages to prevent licensing notifications.
Resolution
1) LibraryView software: To change the regional language settings in LibraryView software, open the software and select the cog in the upper right-hand corner.
Next, select the Regions tab in the Applications Settings screen. Under the Region Name column, select the correct region.
2) SCIEX OS software: To change the regional language settings in SCIEX OS software, navigate to the Configuration tile and select the General menu. Then, select the correct language from the pull-down manual.
Choosing the correct language settings prevents the license notifications popup window from showing.
Note: Only the English language operating system is supported on acquisition workstations. However, for PCs where SCIEX OS-Q and SCIEX OS-MQ are installed, all languages, English, French, German, and Italian are supported.
Posted: now