How to Improve SCIEX OS Software Performance during Data Analysis

For research use only. Not for use in diagnostic procedures.

Issue Description

SCIEX OS software performs slowly during data analysis. 

Resolution

Preliminary testing of this issue indicates that slow performance may be due to the location of the data files. Relocating data files from a temporary location (such as the Windows desktop) to a SCIEX OS or Analyst software project folder that is located in the root directory mapped in the Configuration module of SCIEX OS software may improve the software performance. 

If the issue persists, please create a service package in the Configuration module and submit the zipped folder to the SCIEX support team at https://sciex.com/request-support.