Date: | 10/22/2019 |
Categories: | SCIEX OS |
For research use only. Not for use in diagnostic procedures.
Issue Description
When creating a report in SCIEX OS software, a message appears "Error during Report generation. Can't find custom .xml file with tags in Report Template word document" (see image below).
Resolution
This error is generated when an output report (that does not have xml tags) is used as a template instead of an actual report template (that does contain tags). These report templates are typically found in the folder C:\ProgramData\SCIEX\Analytics\Reporter
Please check that the correct document has been chosen from this folder, and if not, chose a report template with xml tags.
Posted: now