Overview
Customized lab training and application support from experienced industry experts
Shorten time to results
Develop and optimize your specific application methods faster with the expertise from SCIEX application scientists.
Enhance quality of results
Find answers to improve your method sensitivity, reproducibility or specificity and get better results.
Boost productivity
Focus on what matters most to you, with more instrument uptime and less time or resources wasted on troubleshooting.
Gain confidence
Sharpen your skills at operating and maintaining your instruments, and at using your software for data processing and reporting.
A Professional Services Consultant will contact you to discuss your needs and engage the appropriate technical experts. SCIEX will collaborate with you to design a solution that meets your needs whether in the form of consulting or training.
Services
SCIEX professional lab services offer customized training to meet your lab's needs, such as:
- Compliance training
- Risk management training
- Data integrity training
Mike was extremely helpful. He was very knowledgeable about the subject matter. He even came back for half a day on day 4 to make sure we had a usable method. I would recommend Mike to any toxicology laboratory looking to set up multi-drug panels.
I really appreciate that April and SCIEX were able to work with is an only train in the areas applicable to our lab. Additionally, I appreciate that we trained using client samples, which allowed us to keep making progress on ongoing projects.
Our areas of expertise
Software and IT services
Integrating and optimizing the technology in your lab is ongoing. We can assist in maximizing automation to make your lab efficient and to mitigate risks of downtime and data loss. We specialize in the migration form Analyst to SCIEX OS software ensuring a seamless transition to the latest and most powerful software for your system.
Lab compliance services
Regulatory compliance is at the core of success for your lab. Our certified SCIEX engineers guide you through installation qualification (IQ), operational qualification (OQ), performance qualification (PQ), and re-qualification.
Lab optimization
Let our team of experts audit and assess your laboratory workflows and process strategies to unlock productivity potential in your lab. This optimization service will improve efficiencies of your labs which could help contribute to your operation's bottom line.
Lab relocation services
Sometimes, you must move your systems from one room to another, or to another building, state or country. Regardless of your need, offers a relocation service that protects your system throughout its journey and reinstallation.