How can I enable the MSServiceLog Script in Analyst® software to record readbacks from a mass spectrometer?

Date: 02/15/2024
Categories: Academia Omics , Clinical , Environmental Industrial , Food and Beverage , Forensics , Pharma CRO , Mass Spectrometers

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Answer

If the MSServiceLog-Script is not available when opening the Script tap in Analyst® software as shown in the picture:
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  1. Deactivate the hardware profile.
  2. Close the Analyst® software.
  3. Go to C:\Program Files (x86)\Analyst\Scripts. Open the folder MSServiceLog and run the .exe as Administrator.
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  1. Open Analyst® software.
  2. Activate the hardware profile
  3. Click on the Script tap
  4. Open the Script MSServiceLog.
Change the Log Interval to 1 min. Change the Log File Name.
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Start your acqusition. In case of any issue, check the .csv file or send it to sciexnow@sciex.com with the related date and time, when the issue happened. Send also the EventLogs to make sure all needed information are available.
 

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