How to get the error log from inside a Shimadzu CBM for a VIERROR


Date: 11/01/2018
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For research use only. Not for use in diagnostic procedures​
Issue Description 

Shimadzu errors can be difficult to diagnose – the Shimadzu CBM offers a web server and further controls and logs which can help.

 Resolution

This is typically needed to explain a VIERROR in an Analyst event log, VIERRORs are normally leaks, over-pressures, LC things like that but these logs generally clear up the confusion quickly

Exiting Analyst and stop the AnalystService.

Go to web browser (there are conflicts reported with some browsers so please use Internet Explorer.)

Enter the IP address of the CBM into the address bar, normally 192.168.200.99

Click on the blue hyperlink next to the key icon and log in, login is admin, password is Admin.

Run the full system test (click execute check) then save it to a excel file (file save)