Date: | 09/22/2023 |
Categories: | MPX Software |
For research use only. Not for use in diagnostic procedures.
Issue Description
When launching MPX™ software 1.2 on a Windows 7 64-bit operating system, an error appears, "Unable To Access Autosampler Database".
Resolution
MPX software 1.2 requires a Windows 7, 32-bit operating system, not a 64-bit system. Downgrading the operating system to 32-bit or installing a higher version of MPX software will be required. If installing a higher version of MPX software, it will be necessary to check its compatibility with other the SCIEX software on the system.
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