The Power of Precision
ZenoTOF 7600 system
TripleTOF 6600+ system
SCIEX 7500 system
SCIEX Triple Quad 6500+ system
SCIEX 5500+ system
QTRAP 6500+ system
QTRAP 4500 system
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Echo MS system
2.0 High Throughput Multiplexing system
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BioPhase 8800 system
8000 Plus system
800 Plus system
Advance your research with front-end
instruments designed to help you realize the full power of your mass
spectrometer. SCIEX has the broadest portfolio of ESI-MS front-ends
can facilitate various flow rates, sample requirements and
sensitivities. No one else offers the entire range
flow, microflow, nanoflow LC-MS and even ultra-low flow
ExionLC 2.0 series
View all front-end HPLC MS
Differential mobility spectrometry (DMS) and
ion mobility spectrometry are analytical techniques used to separate
ions based on their gas phase mobility. Multiple types of ion
devices exist, such as drift tubes, traveling wave, and high-field
asymmetric waveform devices. Learn how you can separate yourself
Differential Ion Mobility.
The latest ion sources from SCIEX enable
enhanced sensitivity and robustness with greater desolvation range
across all MS platforms, from Triple Quad to QTRAP and QTOF.
Turbo V ion
OptiFlow Turbo V ion
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vMethod applications are pre-configured and verified LC-MS/MS
that reduce the need for method development – significantly cutting
time, effort and money to deploy a new assay. Every vMethod provides
method conditions, recommended sample prep, LC and MS conditions,
details for applicable MS/MS library databases for key applications.
and personal care products (PPCPs)
and protein bioanalysis
Explore vMethod applications
Free software trials
feature request portal
Analyst TF software
Biologics explorer software
Molecule profiler software
High resolution and QTRAP
libraries can dramatically enhance the quality of your analysis,
you much improved confidence in your data. With a comprehensive
at your fingertips, you can easily create methods and process
and non-targeted screening data on your complex samples, faster and
easier than ever before.
All in one
HR-MS/MS library with NIST 2017
Explore the library
Boost the performance of your mass
spectrometer and improve sensitivity, productivity, and data
iChemistry Solutions are the world's only reagents and
that are custom designed with your success in mind.
RNA 9000 Purity & Integrity kit
kit for amino acid analysis of hydrolysates
kit for amino acid analysis of physiological fluids
protein digestion solution
Biologics analysis kit for
protein assay - human induction kit
CZE rapid charge variant analysis kit
glycan analysis and labeling for the PA 800 plus
standards kit for pesticide analysis
auEChERS extraction and dispersive kit
Ampliflex keto reagent
Cleavable ICAT reagent
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QTOF – Quadrupole
Time of Flight
QTRAP® – Triple Quad Linear
SWATH® – Data Independent
SelexION® – Differential
MicroLC – Microflow
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From substantiating new discoveries through
to end-to-end validated workflows for high-throughput biomarker
in the clinic, thousands of scientists worldwide depend upon mass
innovation from SCIEX to advance their work in the fields of
research, omics and diagnostics.
View All Clinical
Pesticides & herbicides
Soil and biota
View All Environmental
How do you protect your reputation and meet today’s global food
standards? Whether you are a commercial lab or a food manufacturer,
quality of your food testing data is vital to your business. SCIEX
solutions help you meet maximum residue limits (MRLs) with
data that you can genuinely count upon. With a portfolio of
applications, your lab can quickly and easily react to diverse
Authenticity & Profiling Analysis
& Food Contact Substance Analysis
Food and Beverage Testing
How do you ensure the integrity of your
results in an industry that is never constant? By accurately
even the smallest compound angles you can deliver evidence that
SCIEX forensic analysis solutions deliver fast, highly accurate
data across a multitude of compounds and biomarkers, from the known
the new and novel.
View All Forensics
and SNP Analysis
View All Life
Transform the capacity and capability of your biologics pipeline
complete end-to-end solutions that make your lab more productive,
more successful. With a longstanding track record in pharma
development and manufacturing, our unparalleled application
with best-in-class hardware, software and support all integrate to
revolutionize your lab.
Native Mode Analysis
Nucleic Acid and Plasmid Analysis
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Mass Spec Operators
View All Diagnostics
The SCIEX Now Learning Hub offers the most diverse and flexible learning options available, with best-inclass content that helps you to get the most out of your instrument and take your lab to the next level. Available personalized learning paths based on the latest memory science ensure better knowledge retention, and automated onboarding and enrollment means you’ll get up and running faster.
SCIEX Now Learning Hub offers the most diverse and
flexible learning options available, with best-in-class content that
helps you to get the most out of your instrument and take your lab
the next level. Available personalized learning paths based on the
latest memory science ensure better knowledge retention, and
onboarding and enrollment means you’ll get up and running faster.
SCIEX Learning Manager provides you with the infrastructure to assign, monitor and report on your staff's
competency through a single digital platform. Effectively manage the training process for new hires, ensure
continuous staff development and access information with a single log-in to your SCIEX account.
You can browse, filter, or search our
extensive list of training offerings. Choose from over 100
eLearnings or search for an instructor-led course near you. Once you
select the course you want to take, you will be directed to
Learning Hub for enrollment (login required).
SCIEX Now Online is the Everything, Anytime
destination for all your SCIEX support needs. You can keep track of
activities that matter most to you and manage your lab in the most
efficient way possible. Extensive self-help resources like our deep
Knowledge Base, enable you to solve many problems on your own. SCIEX
is available 24/7 and your new SCIEX instruments are automatically
to your profile when you purchase.
SCIEX Now Learning Hub
Manage My Instruments
SCIEX Now New Feature Request
Software New Feature Request
Online ordering solutions
Don't have an
account? Create One
Visit your SCIEX
No one understands your needs and can support
your systems better than we can. Our mission is to help you be
successful, whether it's to repair your instrument, assist with your
workflows, or help you maximize productivity in your lab. Whatever
challenge, global SCIEX Service and Support personnel are subject
experts who are focused on mass spec and capillary electrophoresis,
you'll be able to achieve your scientific goals quickly and
Plus Suite for Your New LC-MS
Instrument Service & Support
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SCIEX Now Learning Hub is much more than online
courses. For the most comprehensive option, you can select Success
Programs: personalized, blended online and in-person courses. If
needs are met by a visit from one of our training experts, you can
choose multiple Onsite Training days to get your lab running. Visit
SCIEX training center in North America, Europe or Asia for intensive
classroom and laboratory training. And your online courses are
any time, from anywhere, right here.
Login to SCIEX Now Learning Hub
Success Programs at Your
Scientist Training at Your Site
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If you have CE, LC or mass spec questions,
then SCIEX has the answers. SCIEX support is the single destination
your system questions. We aim to fully assist you with virtually
application of our instruments, helping you to get the most out of
lab resources and assets.
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As a life science researcher, you need the
tools and support to help you create the scientific foundation in
pursuit of expanding the knowledge-base, whether it is understanding
fundamental biology, finding new biomarkers, discovering ways to
our quality of life, or other areas of research. We are committed to
same goals and put the very same dedication into our work to help
address your most significant research challenges.
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Regulatory compliance is as paramount for us
as it is for you. That’s why we have made it easy for you to freely
reference all relevant technical and product regulatory documents.
give you confidence that, with SCIEX, you will fully comply with
legislation, adhere to your laboratory protocol and meet industry
Declaration of Conformance
Safety Data Sheets
Certificates of Analysis
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SCIEX supplies extensive documentation to help you prepare for, use, and maintain your SCIEX hardware and software products, and we update this documentation regularly. On the Customer Documents page, you can search for and download the latest documents for your product.
Join the SCIEX community today to
interact with your peers, share and exchange ideas, develop
your knowledge, stay up-to-date with the latest products,
post insights and questions, comment on others and receive
support. This community is designed to help you, our
customers, move science forward and get the answers you
need. We’re committed to engaging with and listening to you,
to create the best customer experience possible and to
contribute to the success of your work.
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of the AB Sciex Pte. Ltd. or their respective owners. AB SCIEX™ is being used under license. Beckman
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research use only. Not for use in diagnostic procedures.
This guidance provides supplemental instructions for protecting your SCIEX acquisition and processing computers. This guidance is intended to supplement rather than replace your current IT policies, requirements, and practices. We suggest that you consult with your IT department before implementing any of the recommended changes.
Although SCIEX computers are released with a general use operating system, we recommend that you treat the computer as a specialized system that is an extension of the instrument itself. To safeguard the computer, use the computer only to perform the steps required for your workflows, not for additional purposes. We recommend that you follow the security best practices outlined in this document for both acquisition and processing computers.
Do not use obsolete operating systems
Obsolete operating systems have vulnerabilities and security gaps that can be exploited by attackers. To protect the computer, make sure that it is running Windows 7 or Windows 10. These operating systems have enhanced security features.
Disable USB ports
USB devices can be programmed to spread viruses to any computer they touch. They can infect computers at the boot stage, before antivirus tools can intervene. To protect the computer, disable the USB ports on the front panel of the computer. Make sure that the USB ports on the back panel remain enabled for Service use.
Do not browse the Internet from the computer
Browsing the Internet from your computer greatly increases the risk of a malware infection. Certain malware can automatically infect your computer by visiting a compromised website without any operator intervention. Downloading and installing applications from the Internet greatly increases the surface area of attack and is strongly discouraged.
Do not use email on the computer
Email is the number one vector of attack for delivering malware. Most malware is delivered via email attachments or malicious links within emails. Using email on the computer greatly increases the risk of a potential malware infection. We strongly recommend that no email activity be performed on the computer.
Do not install any unnecessary third-party software
Installing additional software on your computer increases the attack surface for potential infections. Malware authors often exploit vulnerabilities in third-party applications (like Adobe Flash) to exploit the underlying operating system. We recommend that, whenever possible, you do not perform additional work on the acquisition computer. Instead, use a computer that is intended and protected for such use. If third-party applications must be installed, then we recommend that they be kept up-to-date with the latest security patches.
Establish strong password policies
Make sure that your password is at least 8, and preferably 10, characters long and a mixture of uppercase, lowercase, alphanumeric, and special characters. Enable a screen saver password and inactivity timeout. We recommend that the timeout be 10 minutes. Lock the computer when stepping away from it. Do not share your password with others.
Enable Windows Update
Making sure that critical security patches are installed is essential to maintaining the security of the computer. Our recommended setting is to notify you about the availability of updates and to allow you to select which patches to install and when. This option provides the flexibility to ensure that the installation does not negatively affect acquisition from the instrument. Organizations must balance their security needs and risk tolerance with their need to apply usability patches immediately on release. However, we also recommend that you do not run any Windows updates during SCIEX software acquisition and data processing.
Install antivirus software
While it is a widely acknowledged good practice to employ antivirus and backup software, these applications can interfere with the real-time nature of the SCIEX acquisition software. Some antivirus and backup applications are configured by default to automatically scan and archive a file immediately after creation. Because SCIEX acquisition software can perform multiple writes to a single data file during an acquisition sequence, these real-time features must be disabled to prevent the antivirus or backup software from locking the data file while it is still needed by the SCIEX software application. Many widely-used applications can be configured to either disable real-time protection or ignore certain file-types and paths. Failure to do so might result in either failed acquisitions or acquisitions that take longer to complete than expected.
Follow these guidelines when configuring antivirus software on the acquisition computer:
Also ignore any folders containing drivers for connected devices, such as Eksigent LC systems.
Note: The default installation location for the Analyst Data folders is D:\. These folders might be installed on a different drive.
For example, in the Symantec Endpoint software, the following settings have been found to improve performance during data acquisition:
For users running IDA and Scheduled MRM™ workflow on TripleTOF®, QTRAP®, and X500 QTOF systems, antivirus software might interfere with data acquisition and cause delays with acquisition of data points. We recommend that either you disable real-time antivirus protection, antivirus scheduled scans, and other data-intensive background tasks for these acquisition scenarios or perform validation for your specific antivirus and use case scenarios. After acquisition is complete, re-enable the real-time antivirus.
For instructions on how best to configure your particular antivirus or backup software, contact your antivirus or backup software provider.
Enable Windows Firewall (currently enabled by default)
As an additional layer of security, we recommend that the Windows Firewall remain enabled. The Windows Firewall has been turned on by default and is set to allow only a minimal number of necessary Windows services.
Keep other applications up to date
The SCIEX computer comes with Adobe Reader to allow operators to view our guides and documentation. We recommend that updates be installed as required, to reduce possible attack vectors. We recommend that the user guides and documentation be viewed on a computer other than the acquisition computer.
Leave network discovery turned off
Network discovery allows the computer to discover other computers on the network, but it also allows other computers to discover the computer. If the computer is discoverable, then it can be scanned for vulnerabilities. Keeping this setting disabled has little impact on your ability to access any resources.
Turn off AutoPlay (currently enabled for CD/DVDs and not removable drives)
Malware can take advantage of the AutoPlay (auto run) functionality as a mechanism to infect a computer. Because of the large-scale global outbreak of the Conflicker virus in 2008, Microsoft changed the behavior of AutoPlay for removable devices only. We recommend disabling AutoPlay for all media types, including removable and CD/DVD devices.
The frequency of backup of computers should be commensurate with organizational requirements and the criticality of the data that is generated. Making sure that backups are functional is a vital component of overall data management and essential to recovery in the event of a malicious attack, hardware failure, or software failure. Do not back up the computer during data acquisition, or make sure that the files mentioned previously are ignored by the backup software. We strongly recommend that a full backup be taken of the computer prior to installation of any security updates. This will facilitate a rollback in the rare case that a security patch affects any application functionality.
Enable Internet Explorer security settings (if browsing the Internet is absolutely required)
While we strongly recommend that Internet browsing not be conducted on the computer, if you choose to do so then you should enable security settings that will help to protect your computer. These include:
If you have any questions regarding the security of your system, please contact SCIEX Support at https://sciex.com/support
If you would like to arrange for SCIEX Service to perform on-site securing of your system, please email email@example.com
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