When labs are under pressure from limited resources or budget, they might reassess how their instruments are supported by exploring limited coverage, alternative service models, or even operating without full protection. While these approaches may provide short term flexibility, they can also reduce control and predictability at the exact moment performance, data integrity, and compliance matter most.

This is when it's important to evaluate original equipment manufacturer (OEM) coverage for you instruments really means if you're currently operating without SCIEX service coverage.

Here’s why labs choose SCIEX: 

• Predictable performance and maximum uptime: Planned maintenance and rapid issue resolution help reduce unexpected disruptions.
• Maintained to OEM specifications: Instruments are serviced exactly as designed, using validated processes and tools.
• Confidence in compliance and data integrity: Service practices aligned with regulatory expectations help protect audit readiness and results.
• Expert support for faster resolution: Direct access to SCIEX-trained specialists who know your systems inside and out.
• Proactive, preventable maintenance: Issues are addressed before they become unplanned downtime.

With SCIEX service coverage, you have reliable path forward built on confidence, consistency, and proven OEM expertise.

Connect with a SCIEX service expert to discuss your current setup, available savings, and explore how OEM service can help reduce risk while supporting reliable results.