Registered Software

Registered Software is your first stop for reviewing and managing your software activations. Once you log in, you can submit software support cases and view your software status. Also, registering software linked to your instruments provides software support to all users of a registered instrument.

For full support and access to your personalized information, please log in.

After logging in you can:

• Submit support cases
• View information about your support cases
• Access online training and course history
• Manage your instruments
• Easily access your saved Knowledge Base articles
• Participate in the SCIEX Community
• Receive SCIEX notifications
• Save and update profile information

Registered Software

Registered Software is your first stop for reviewing and managing your software activations.  Log in to the SCIEX.com site for full support and access to your personalized information.

Easily add your software information by clicking on the Register Software button below.  Once you have registered your software, you can quickly view your software status and directly submit software support cases as needed.

Do you need to move your software from one computer to another computer?  Simply click on the Request Software Move button.  You will need the Computer ID of the new computer location to complete the transfer process.  Transferring software can be completed automatically through SCIEX.com once; multiple transfer requests will be evaluated and approved through a software support case.  Refer to the End User Software License Agreement for SCIEX Software.