Registered Software

Registered Software is your first stop for reviewing and managing your software activations. Once you log in, you can submit software support cases and view your software status. Also, registering software linked to your instruments provides software support to all users of a registered instrument.

For full support and access to your personalized information, please log in.

After logging in you can:

Submit support cases
View information about your support cases
Access online training and course history
Manage your instruments
Easily access your saved Knowledge Base articles
Participate in the SCIEX Community
Receive SCIEX notifications
Save and update profile information

Registered Software

Registered Software is your first stop for reviewing and managing your software activations. Log in to the SCIEX.com site for full support and access to your personalized information.

Easily add your software information by clicking on the Register Software button below. Once you have registered your software, you can quickly view your software status and directly submit software support cases as needed.

Do you need to move your software from one computer to another computer? Simply click on the Request Software Move button. You will need the Computer ID of the new computer location to complete the transfer process. Transferring software can be completed automatically through SCIEX.com once; multiple transfer requests will be evaluated and approved through a software support case. Refer to the End User Software License Agreement for SCIEX Software.

My Software

Please confirm the computer ID of the computer you want to move your software to:

Computer ID: Please enter your new Computer ID. Click on the icon above for more information.

Reason for Software License Transfer:

By submitting this Software License Transfer Request, we understand that the software is only intended to be used on one computer. Our submission of this Software License Transfer Request hereby indicates that we will either uninstall the software from the original computer, that this action has already been completed or that the original computer is no longer functional.

Completion of this action constitutes an electronic signature and agreement to the terms contained in the End User License Agreement.

I agree to the SCIEX Software Terms of Use

Cancel

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