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The Power of Precision
SCIEX support is the single destination for your mass spectrometry questions. We aim to fully assist you with virtually every application of our instruments, helping you to get the most out of your lab resources and assets.
Maximize your productivity, increase your uptime and accelerate the quality of your results with the SCIEX Now™ Support Network – the only team that can deliver all the support your lab needs.
SCIEX Headquarters
Legal Entity: Sciex LLC
500 Old Connecticut Path
Framingham, MA 01701
U.S.A.
SCIEX Sales and Service
(For all Countries in the Americas except Brazil)
1201 Radio Road
Redwood City, CA 94065
U.S.A.
Request Support
Phone: 1 877 740 2129
Fax: 1 800 343 1346
Service Contracts
Email: servicesales@sciex.com
Phone: 1 877 740 2129 Opt 1,2
Fax: 1 800 343 1346
Mon-Fri: 5:00 AM-5:00 PM PT
General Ordering
Email: sales.americas@sciex.com
Phone: 1 877 740 2129 Opt 1,1
Fax: 1 800 343 1346
Order Service Contracts or Parts
Email: servicesales@sciex.com
Phone: 1 877 740 2129 Opt 1,3
Fax: 1 800 343 1346
Service or Service Spare Parts
Email: customercare@sciex.com
Phone: 1 877 740 2129 Opt 1,3
Fax: 1 800 343 1346